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Frequently Asked Questions



1. Do I need a visa? How do I apply?

2. I want to type answers in the application forms – where do I find a ‘fillable' form?

3. What if I have told DIMA something in my application that changes during processing of my application?

4. I don’t have my ETA approval numbers to include in the application form – what shall I do?

5. Where can I get information about testing for English Language skill?

6. I don’t have any formal qualifications – will I be able to get a positive skills assessment?

7. Can I get my skilled visa application priority processed?

8. My visa label is still valid but my passport has expired– what shall I do?

9. I have been granted a Permanent Residency visa – what happens when the 5 year validity expire?

10. My wife is pregnant and medicals have been requested – what happens now?

11. Do I have to provide the original skills assessment with my visa application?

12. I am sponsored by a relative for a skilled visa - what happens if the visa is refused?

13. What shall we ship? We're thinking of taking our car, what about our dog - we can’t leave Hound behind?

14. My case officer is telling me to be patient, but I want to know how long it will be until my visa is granted?

1. Do I need a visa? How do I apply?
Every non-Citizen requires a visa to enter and to remain in Australia. Refer the Department of Immigration (DIMA) website for detailed information on how to apply, the correct forms to use and current application fees and charges. If you decide you would like or need assistance, please let us know.

2. I want to type answers in the application forms – where do I find a ‘fillable' form?
DIMA do not provide fillable forms at this point in time, unless it is an internet application. Migration Agents who subscribe to DIMA’s subscription service for migration law and policy have access to fillable versions of the application Forms.

3. What if I have told DMIA something in my application that changes during processing of my application?
You are under duty to advise DIMA of any changes to your circumstances which results in an answer in your application no longer being correct, or if you find you have answered a question incorrectly. If you are overseas when the visa is granted this obligation to notify DIMA continues until you arrive in Australia. If DIMA discover that you have not complied with the obligation to give correct information they are entitled to consider cancelling the visa.

Forms are available from the DIMA website for this purpose as follows:
-Form 1022 Notification of Changes in Circumstance.
To add a spouse also send Form 47A, and to add a child also send a full birth certificate.
-Form 929 Change of Address and/or passport details
-Form 922 Notification Of Address Or Change Of Address For Business Skills Visa Holders
-Form 1023 Notification of incorrect answer(s)

4. I don’t have my ETA approval numbers to include in the application form – what shall I do?
Many people do not retain such records not knowing they will ever be needed again – in this case write “ETA” in the box provided for the number, and ensure you provide details of all previous trips to Australia in your submission. If you are a bit hazy on past travel dates, explain that they are provided to the best of your knowledge.

5. Where can I get information about testing for English Language skills?
Refer: http://www.ielts.org for information about the General IELTS Test and Form 966i

6. I don’t have any formal qualifications – will I be able to get a positive skills assessment?
It will depend upon your occupation. Several Australian assessing authorities will assess an applicant based on extensive work experience in lieu of formal qualifications, that is the Australian Institute of Management, the Australian Computer Society and Trades Recognition Australia. Without qualifications, you must be able to show sound evidence of the development of your skill from the time you started in your occupation until you can demonstrate you reached the level of ‘skill’ expected of an Australian in the same occupation. The supporting documentation is critical and we would suggest you get professional assistance to have the best chance of success.

7. Will I get priority processing of my skilled visa application?
You cannot request priority processing as this is provided under the Minister’s priority processing direction. This currently covers applications from those who have an occupation on the Migration Occupations in Demand List (MODL), or who have sponsorship by relatives in a designated area of Australia or who have a State or Territory Nomination (STNI). Applications with priority processing generally take approx 6 months from time of application to a visa decision, whereas an application without priority processing generally takes 10 to 12+ months. However, from experience these processing times can fluctuate greatly.

8. My passport has expired, but my visa label is still valid – what do I do?
You are still able to use the visa by presenting your old and new passport, as long as it hasn’t expired and has not been damaged or cancelled.

9. I have been granted a Permanent Residency visa – what happens when the 5 years expire?
If you are in Australia nothing happens as you have the right to remain in Australia indefinitely after arriving on a PR visa. However, if you want to travel overseas after the 5 years has expired you will require a Resident Return visa.

Generally, a Resident Return visa will only be granted if you have been lawfully present in Australia as a permanent resident for a total of at least two years in the 5 years immediately before lodging the RR application (does not have to be a period of continuous residence); or you have one or more substantial business, cultural, employment or personal ties with Australia which has some benefit to Australia, and - if you have been absent from Australia for more than 5 years - you must be able to show compelling reasons for your absence from the time the 5 year date passed to the time of the RR application.

If you are overseas and are unable to meet the RR criteria you will lose your permanent residency status and be unable to re-enter Australia. You may have to re-apply to migrate if you can meet the visa criteria again. Consequently, it is really important to bear in mind the RR visa criteria and safeguard your permanent residency if you travel overseas.

10. My wife is pregnant and medicals have been requested – what happens now?
All permanent visa applicants aged 11 or over must have a chest x-ray as part of the health examination. Women who do not want to undertake a chest x-ray while pregnant can notify DIMA and postpone this test until the baby has been born, after which the visa application can be finalised.

11. Do I have to provide an original skills assessment with my visa application?
The Adelaide Skilled Processing Centre, DIMA can require the original skills assessment. We suggest you have a copy of the original skills classification letter certified to retain for your records.

12. I am sponsored by a relative for a skilled visa - what happens if the visa is refused?
The Migration Review Tribunal (MRT) has the power to conduct a merits review which means it can consider the merits of the case using the facts, evidence and law to determine whether the original decision was the correct or preferable decision. If the decision relates to an offshore visa, your Australian Sponsor must appeal to the MRT, not you. The Minister must provide reasons for the decision in specified circumstances and include details about review rights as to who can apply, where the application is to be made, and the strict time limit set for applying for review.

A word about Appeals. Australian Migration Solutions do not currently specialise in the area of appeals, but if you are in need of such help, if you wish, we can point you to a specialist practitioner within Australia who we have confidence will properly represent you according to your particular circumstances. We do not ask for nor accept a referral fee of any kind – we would rather know you are being well taken care of by someone experienced in this critical area.

13. What shall we ship? We are thinking of taking our car, and what about our dog - we just can’t leave Hound behind?
A reputable removal company should offer a free home survey and should be able to answer your questions to help you to decide what to ship to Australia and what should be left behind. Organise this well in advance of your departure date – we suggest you get quotes 2-3 months beforehand, and find a shipping company who is a member of one or more of the following organisations:

British Association of Removers Overseas Group

International Federation of International Furniture Removers
Overseas Moving Network International

If your shipper does not have a physical presence in Australia, find out which destination agent will be handling your precious consignment on arrival and whether they are also members of one of the above organisations and operate to the same quality standards.

Briefly, refrigerators shipped are generally too small and won’t cope with Aussie conditions, and most Australian homes come with cooktops, ovens, built in wardrobes. You probably won’t want to ship your car when you understand the costs involved in import duty and special regulations. The company can make arrangements for shipping pets and will arrange to take care of Hound's needs for safe transportation. Ask your shipper for advice on Australian Customs and Quarantine.

Take note of which company is most helpful in answering your questions as this will assist with your decision as to which one to choose. Make sure that the brief to each removal company and the questions that you ask are the same so that the comparison is fair.

From experience, make sure you have comprehensive insurance and consider coverage for full replacement cost. By sea, expect your shipment to take approx 8-12 weeks to reach Australia but discuss your needs with the removal company. When you arrive in Australia, contact the destination agent to confirm delivery arrangements and ensure you are available when the shipment is due to arrive to take delivery.

14. My case officer is telling me to be patient, but I want to know how long it will be until my visa is granted?
DIMA processing priorities can change without notice, and processing times can be affected by a number of factors behind the scenes such as unforeseen staff shortages, fluctuating workloads, etc. Processing times also vary according to the visa class you have applied for and where you have applied to. DIMA provide Australian registered migration agents with guidelines published six monthly that give expected visa processing times broken down according to visa category and place of application. Although it does give some peace of mind that processing times at an Australian mission overseas used infrequently to lodge applications is not 'out of the norm' it doesn't give visibility to the many other factors that can greatly influence processing times. Wherever the application is to be lodged, aim to submit it as complete as possible at time of application, but bearing in mind that for the visa classes with lengthy processing times it is generally unwise to lodge medicals or penal clearance certificates up front, as they have a 12 month validity and may expire before the visa decision is made. It could be very costly for a family to have to retake the medicals, and although re-applying for fresh penal clearances certificates may be inexpensive the processing times in some countries can be lengthy.

If you would like a free assessment of your visa eligibility we will be able to give you an indication of current processing times for the visa class you may be eligible for.

FAQs and links provided above are updated monthly to keep the information current.

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Modified Jul 06
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